If you see an error when uploading an image, it may be because the file is too large. Don’t worry — resizing your image is quick and easy. Here’s how to do it on iPhone, Android, macOS, and Windows. iPhone (iOS) Android macOS Windows Recommended File Size For best results, keep images under 3.5 MB. […]
How to Resize Images Before Uploading Read More »
Support
Over the past few months, we’ve welcomed a wave of new clients onto our platform—and we couldn’t be more excited. Every new partnership brings fresh perspectives, new challenges, and invaluable feedback. We’ve been listening closely, and we want to take a moment to share how your insights are shaping the evolution of our platform. What
What We’ve Learnt from New Clients – and What’s Coming Next Read More »
Support
When submitting documents for digital identity verification, it’s essential to provide clear and accurate images to ensure your information can be validated without delays. Poor-quality photos, missing details, or improper angles can lead to rejections or failed verification attempts. The following guidelines will help you capture high-quality images of your identification documents, ensuring they meet
Document Image Guidelines Read More »
Support